Yesterday I took a trip to my new local library. After receiving my new card, I asked to be directed to the reference desk. There were two librarians available, one older and one younger. I approached the younger first and asked for a romance novel. She looked confused because I was not specific. She asked what type I wanted..Historical? Contemporary? Suspense? I said I was not really sure. I just wanted something easy to read on a trip.
She turned with a questioning look to the older librarian. She immediately grabbed a pen and paper and started suggesting authors. Phillips, Carr, Mallery, and Roberts. She explained slightly about the differences in the story/theme of the different authors. The suggestions that she gave me all had multiple books that would provide for further reading opportunities for a patron.
The one thing that I felt was missing in this experience was the librarian taking the time to teach the patron how to find materials on their own. I know I came up with a direct questions about a specific genre, but it would have been an excellent time to “educate” me on how to find the same information in the database.